Installation Note 39865: The SAS® 9.2 Metadata Server configuration becomes unresponsive while deleting the person.xml object
The SAS 9.2 (TS2M2) installation runs without error. However, the configuration phase might become unresponsive
indefinitely at Stage 3: Configure Metadata ► SAS Metadata Server Configuration. If this
happens, first work through the suggestions that are documented in SAS Note SAS Note 39714 "The SAS® 9.2 installation might fail during the SAS® Metadata Server configuration step."
If the problem still persists, then verify the following:
- Open the metadatasrv_configureMetadata_date-time.log. The default location
is C:\SAS\configuration-directory\Lev1\Logs\Configure. Go to the bottom of the file to see whether this is the last entry:
[delete] Deleting C:\Docume~1\SAS\Locals~1\Temp\_setup20814
\MetadataDeployment\person.xml
- Go to the configuration directory C:\SAS\configuration-directory\Lev1\Logs\Configure. Do you only see these files?
getMacroVariable.log
getSystemOption.log
cfgwizard_initializeConfigDir_M_date-time.log
deployment_log.txt
metadatasrv_config_status.properties
Person_deployFile.xml
metadatasrv_configureMetadata_date-time.log
- Go to the Services window. Click Start ► Run and type services.msc. Search for SAS [configuration-directory-Lev1] SASMeta - Metadata Server to see whether this service listed.
If all of the above are true, submit a problem to SAS Technical Support and send the following files:
- the sdw.log located at C:\Documents and Settings\userID-erforming-nstallation\Local Settings\Application Data\SAS\SASDeploymentWizard\9.2
- the metadatasrv_configureMetadata_date-time.log
- the system.nfo file. Click Start ► Run, or you can type msinfo32.exe, which will open
the System Information window. Click File ► Save and type system for the filename and leave
it as a .nfo file.
After you submit this information, Technical Support will send you explicit instructions and a JAR file to enable you to complete the installation process.
Operating System and Release Information
SAS System | Base SAS | Microsoft® Windows® for 64-Bit Itanium-based Systems | 9.21 | 9.3 | 9.2 TS2M2 | 9.3 TS1M0 |
Microsoft Windows Server 2003 Datacenter 64-bit Edition | 9.21 | 9.3 | 9.2 TS2M2 | 9.3 TS1M0 |
Microsoft Windows Server 2003 Enterprise 64-bit Edition | 9.21 | 9.3 | 9.2 TS2M2 | 9.3 TS1M0 |
Microsoft® Windows® for x64 | 9.21 | 9.3 | 9.2 TS2M2 | 9.3 TS1M0 |
Microsoft Windows Server 2003 Datacenter Edition | 9.21 | 9.3 | 9.2 TS2M2 | 9.3 TS1M0 |
Microsoft Windows Server 2003 Enterprise Edition | 9.21 | 9.3 | 9.2 TS2M2 | 9.3 TS1M0 |
Microsoft Windows Server 2003 Standard Edition | 9.21 | 9.3 | 9.2 TS2M2 | 9.3 TS1M0 |
Microsoft Windows Server 2003 for x64 | 9.21 | 9.3 | 9.2 TS2M2 | 9.3 TS1M0 |
Microsoft Windows Server 2008 | 9.21 | 9.3 | 9.2 TS2M2 | 9.3 TS1M0 |
Microsoft Windows Server 2008 for x64 | 9.21 | 9.3 | 9.2 TS2M2 | 9.3 TS1M0 |
Microsoft Windows XP Professional | 9.21 | 9.3 | 9.2 TS2M2 | 9.3 TS1M0 |
Windows 7 Enterprise 32 bit | 9.21 | 9.3 | 9.2 TS2M2 | 9.3 TS1M0 |
Windows 7 Enterprise x64 | 9.21 | 9.3 | 9.2 TS2M2 | 9.3 TS1M0 |
Windows 7 Home Premium 32 bit | 9.21 | 9.3 | 9.2 TS2M2 | 9.3 TS1M0 |
Windows 7 Home Premium x64 | 9.21 | 9.3 | 9.2 TS2M2 | 9.3 TS1M0 |
Windows 7 Professional 32 bit | 9.21 | 9.3 | 9.2 TS2M2 | 9.3 TS1M0 |
Windows 7 Professional x64 | 9.21 | 9.3 | 9.2 TS2M2 | 9.3 TS1M0 |
Windows 7 Ultimate 32 bit | 9.21 | 9.3 | 9.2 TS2M2 | 9.3 TS1M0 |
Windows 7 Ultimate x64 | 9.21 | 9.3 | 9.2 TS2M2 | 9.3 TS1M0 |
Windows Vista | 9.21 | 9.3 | 9.2 TS2M2 | 9.3 TS1M0 |
Windows Vista for x64 | 9.21 | 9.3 | 9.2 TS2M2 | 9.3 TS1M0 |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
Type: | Installation Note |
Priority: | high |
Date Modified: | 2011-07-01 11:57:59 |
Date Created: | 2010-06-02 14:31:01 |